Guide · Inside sales

RFQ software vs. ERP quoting vs. spreadsheets

Most technical distributors already quote somewhere: in the ERP's quotation module, in a spreadsheet, or in a mix of both. The question isn't whether you can create a quote – it's how much manual work sits between an incoming RFQ and a quote your team is willing to sign.

Updated 11 October 2026

The four steps every RFQ goes through

StepSpreadsheetERP quoting moduleDedicated RFQ software (Quotrail)
Intake (email, PDF, Excel)Retyped by handUsually retyped; some imports for clean filesReads email, PDF, Excel and CSV; detects columns, quantities and units; flags unreadable attachments
Matching (manufacturer / customer part numbers, free text)Manual catalog searchExact item numbers work; variations need a personMatches each line to your catalog via several routes and shows the evidence for every match
Pricing (contract prices, customer prices, quantity breaks)Formulas that breakStrong, once the item is identifiedApplies your own terms to every matched line
Review & approvalEmail ping-pongDepends on setupUncertain lines first; nothing is sent without a person's approval; audit log

When the ERP module is enough

If most RFQs arrive with your own item numbers and in clean formats, the ERP quoting module is usually the right tool.

When dedicated RFQ software pays off

When requests arrive as PDFs, spreadsheets and email text, with manufacturer or customer part numbers and "or equal" lines, the expensive part is intake and matching – before the ERP even gets involved. That's the step Quotrail is built for. It doesn't replace your ERP; it prepares a review-ready draft so your inside sales team spends its time on decisions, not retyping.

Questions to ask any RFQ tool

  1. Can it read the formats your customers actually send – including messy PDFs?
  2. Does it show why it matched a line to an item?
  3. Are prices calculated from your terms, not generic lists?
  4. Can anything be sent without a person approving it? (It shouldn't.)
  5. Is customer data used to train models? (Quotrail: no.)

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